These Terms of Use (“Terms”) are a binding legal agreement between you and Levv LLC, doing business as Lisah (“Lisah,” “we,” “us,” or “our”), governing your access to and use of the Lisah mobile application and any related services (collectively, the “App”).
By downloading, accessing, or using the App, or by tapping “I Agree” (or a similar acknowledgment) during onboarding, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, do not access or use the App.
These Terms include a mandatory, binding arbitration provision and a class action waiver in Section 14, which affect your legal rights. Please read that section carefully.
The App is intended for individuals who are 18 years of age or older. By using the App, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms.
While Lisah's educational content addresses all life stages, including puberty, the App itself is designed for adult users. We do not knowingly permit individuals under 18 to create or use an account. If we learn that a user is under 18, we will take reasonable steps to terminate that account and delete associated data.
Lisah is a consumer wellness and education platform that helps women understand how hormonal changes may relate to mood, cognition, energy, sleep, and physical symptoms over time, using user-reported signals, optional wearable data, and scientific research to generate explanations, pattern recognition, near-term forecasting, and lifestyle-level guidance.
All insights, forecasts, and guidance provided through the App are for informational and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of a qualified healthcare provider with any questions about a medical condition.
LISAH IS NOT AN EMERGENCY SERVICE. LISAH DOES NOT PROVIDE EMERGENCY CARE, CRISIS INTERVENTION, MEDICAL DIAGNOSES, OR CLINICAL TREATMENT OF ANY KIND.
If you are experiencing a medical emergency — including chest pain, difficulty breathing, severe bleeding, loss of consciousness, stroke symptoms, a severe allergic reaction, or any other life-threatening condition — call 911 (or your local emergency number) immediately.
If you are experiencing a mental health crisis — including suicidal thoughts, self-harm urges, or severe emotional distress — contact the 988 Suicide & Crisis Lifeline by calling or texting 988. You may also text HOME to 741741 (Crisis Text Line).
Nothing in the App constitutes medical advice, a diagnosis, or a treatment recommendation. By using Lisah, you acknowledge and agree that: (i) Lisah is not a healthcare provider; (ii) you will not rely on the App for emergencies or clinical decisions; (iii) you are solely responsible for seeking professional medical care and for calling emergency services when needed; and (iv) any reliance you place on information provided through the App is at your own risk.
Lisah accounts are anonymous or pseudonymous by default, as described in our Privacy Policy. You are not required to provide your legal name, phone number, date of birth, or other real-world identifier to use the App.
Lisah may offer a free access period for new users, followed by one or more paid subscription plans (which may include monthly, annual, or other billing options). Current pricing, the length of any free access period, and applicable plan details are displayed at the time of purchase within the App or the applicable App Store listing (the “Order Page”), and are incorporated into these Terms by reference.
Pricing and plan availability are subject to change at any time. Except as required by applicable law or App Store policy, a change in pricing will not affect a subscription period you have already paid for, but may apply to any renewal or new subscription entered into after the change takes effect. We will provide advance notice of any price change before it takes effect for existing subscribers, as required by applicable law and by the app store through which you subscribed.
The App may allow you to optionally connect compatible third-party wearable devices or platforms, including Oura, Apple Health, and Fitbit. Connecting a wearable is entirely optional and may be disconnected at any time.
Lisah is not responsible for the accuracy, availability, or performance of any third-party wearable device or platform, and your use of such devices or platforms is subject to their own separate terms of use and privacy policies. We are not responsible for any data loss, inaccuracy, or service interruption caused by a third-party platform.
You agree not to:
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating accounts, and reporting conduct to law enforcement where warranted.
“User Content” means any information, data, or content you voluntarily submit to the App, including logged symptoms, mood entries, notes, and voice input.
The App, including its software, design, text, graphics, logos, and all other content (excluding User Content), is owned by Lisah or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Except for the limited right to use the App in accordance with these Terms, no right, title, or interest in the App is transferred to you.
“Lisah” and associated logos are trademarks of Levv LLC. You may not use our trademarks without our prior written permission.
THE APP AND ALL CONTENT, INSIGHTS, FORECASTS, AND GUIDANCE PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, LISAH DOES NOT WARRANT THAT: (I) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (II) ANY INSIGHT, FORECAST, OR PIECE OF GUIDANCE WILL BE ACCURATE, COMPLETE, OR APPLICABLE TO YOUR INDIVIDUAL CIRCUMSTANCES; OR (III) ANY DEFECTS WILL BE CORRECTED.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LISAH, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF LISAH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LISAH'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO LISAH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) FIFTY DOLLARS ($50).
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Lisah and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the App; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) your User Content.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH LISAH AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.
You and Lisah agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or your use of the App (collectively, “Disputes”) will be resolved through final and binding arbitration, except as set forth below, rather than in court.
Before filing an arbitration, you agree to first contact us at support@lisah.co and attempt to resolve the Dispute informally for at least thirty (30) days.
YOU AND LISAH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AND LISAH EACH WAIVE ANY RIGHT TO A JURY TRIAL.
You may opt out of this arbitration agreement by sending written notice to legal@lisah.co within thirty (30) days of first accepting these Terms. Your notice must include your account identifier and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Lisah will be required to arbitrate Disputes, but all other provisions of these Terms will continue to apply.
If the class action waiver is found to be unenforceable as to a particular Dispute, then this entire arbitration section will be null and void as to that Dispute only, and that Dispute will be resolved in the courts described in Section 15.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent preempted by, or inconsistent with, federal law. For any Dispute not subject to arbitration under Section 14 (such as a small claims action or a claim for injunctive relief), you and Lisah agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lisah regarding the App and supersede any prior agreements.
If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets, with notice to you as described in our Privacy Policy.
Lisah will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control.
If you downloaded the App from the Apple App Store or Google Play Store, you acknowledge that these Terms are between you and Lisah only, and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the App or its content, and have no obligation to furnish maintenance or support. Apple and Google are third-party beneficiaries of these Terms to the extent required by their respective platform terms.
If you have questions about these Terms, please contact us:
Privacy Inquiries: privacy@lisah.co
General Support: support@lisah.co
Privacy Inquiries: privacy@lisah.co